Returns & Exchanges

At Direct Coins, we want you to be completely satisfied with your fashion purchases. If your new apparel or accessories don't meet your expectations, you can return or exchange them within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Place the unworn items with original tags attached into their original packaging to ensure they are protected during transit.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.